Okbaju app Terms & Conditions – Complete User Guide

These terms and conditions ("Terms") form a legal agreement between okbaju app ("Platform", "we", "us") and the user ("you", "your"). By accessing the okbaju app website or mobile application, you are deemed to have automatically accepted these Terms.

Okbaju app is an online betting and gaming platform offering Sports Betting, Live Casino, and other gaming services to users in Bangladesh. We are committed to operating with transparency and fairness at all times.

Okbaju app will notify users in a timely manner of any changes to these terms and conditions. Continued use of the platform after such changes means you accept the updated terms.

To open an account on okbaju app, you must meet the following requirements:

• You must be at least 18 years old.
• You must be a legal resident of Bangladesh.
• All information provided at the time of registration must be truthful, accurate, and up to date.
• Each individual may operate one account only.
• You are responsible for keeping your account password confidential.

Okbaju app reserves the right to close an account and forfeit its balance at any time if a user registers with false information or operates multiple accounts. Please provide a valid mobile number and email at registration, as verification may be required later.

Okbaju app is fully committed to keeping minors away from betting. We may ask you to verify your identity at any time by providing the following documents:

• Copy of National ID (NID) or passport.
• Proof of address (utility bill or bank statement).
• Proof of payment method ownership (mobile banking screenshot).
• Selfie photo (if required).

Withdrawals may be delayed if KYC verification is not completed. We guarantee the full confidentiality of your information and do not share it with third parties.

Okbaju app supports the most popular mobile banking methods in Bangladesh. The following rules apply to deposits and withdrawals:

• Minimum deposit amount: ৳500.
• Minimum withdrawal amount: ৳500.
• Withdrawals will only be processed via the same method used for the deposit.
• Withdrawals are typically processed within 15 minutes to 24 hours.
• Deposits and withdrawals must be made using the same mobile number.
• Large withdrawals may be delayed if KYC verification is incomplete.

Okbaju app never charges any hidden fees on deposits. However, your mobile banking provider may apply their own transaction charges, which are beyond okbaju app's control.

Please keep the following rules in mind when placing bets on okbaju app:

• Once a bet is confirmed, it cannot be changed or cancelled.
• Odds may change at any time; the odds at the time your bet is confirmed will apply.
• If a match or event is cancelled, the stake for that bet will be refunded.
• If a bet is incorrectly confirmed due to a technical error, okbaju app reserves the right to void it.
• A maximum bet limit per event applies and is displayed on the platform.
• In live betting, if a bet is accepted late due to network issues, the latest available odds will apply.

Okbaju app is committed to offering fair and competitive odds at all times. Our odds-setting process is fully transparent and follows international standards.

Okbaju app offers a variety of bonuses and promotional offers. Each bonus comes with its own terms. The general bonus terms and conditions are outlined below:

• The welcome bonus applies to first-time deposits only.
• Withdrawing bonus funds requires meeting specific wagering requirements (typically 10x–30x).
• Bonuses are valid for a limited time; any unused bonus will expire at the end of the validity period.
• Multiple bonuses cannot be used simultaneously unless otherwise stated.
• If bonus abuse is detected, okbaju app reserves the right to void the bonus and any associated winnings.

Full terms for each promotion are listed on the respective promotion page. Please read them carefully before accepting any bonus.

The following activities are strictly prohibited on okbaju app. Violations will result in permanent account closure and possible forfeiture of your balance:

• Creating or operating an account using another person's identity.
• Operating multiple accounts under the same identity.
• Misuse of the bonus system (bonus arbitrage).
• Automated betting using software or bots.
• Using the platform for money laundering or any illegal activities.
• Match fixing or colluding with other players.
• Attempting to exploit security vulnerabilities in the platform.

Okbaju app reserves the right to temporarily or permanently suspend an account under the following circumstances:

• In the event of a Terms & Conditions violation.
• If suspicious or fraudulent activity is detected.
• If KYC verification has not been completed.
• At the user's own request (self-exclusion).

Before closing an account, okbaju app will generally send a notice by email or SMS. However, in cases of serious violations, the account may be closed without prior notice. Users may also request account closure at any time by emailing support@okbajuapp.net.

Okbaju app is deeply committed to responsible betting. Betting is entertainment, not a source of income — always play with that mindset. We provide the following tools:

• Option to set deposit limits.
• Temporary or permanent self-exclusion options are available.
• Access to your betting history and spending reports.
• Information on support resources for problem gamblers.

If you feel that betting is having a negative impact on your life, please reach out to our customer support. For more information, visit our Responsible Gaming View page.

If you have a dispute, please follow the process below:

• Reach us first via live chat or at support@okbajuapp.net.
• We will provide an initial response within 48 hours of receiving your complaint.
• Complex issues are typically resolved within 7 business days.
• In disputes involving betting outcomes, the official data feed will be considered final.

Okbaju app is committed to resolving disputes fairly. If you are not satisfied with our decision, you are free to seek independent legal advice.

Okbaju app reserves the right to update these terms and conditions at any time. When changes are made:

• The "Last Updated" date at the top of the page will be revised accordingly.
• For significant changes, you will be notified via email or SMS.
• Continued use of the platform after any changes constitutes acceptance of the new terms.

Check this page regularly to stay up to date with the latest terms and conditions.

If you have any questions or comments about these terms and conditions, please get in touch with us:

• Email: support@okbajuapp.net
• Live Chat: Available 24/7 on the platform.
• Our support team is always ready to assist you in Bangla.

We take every inquiry seriously and always strive to respond as quickly as possible.