Okbaju app Privacy Policy – Your Information Is Completely Safe With Us

Welcome to the okbaju app ("we", "us", "platform") Privacy Policy. This policy explains in detail how we handle the personal information you share with us when using our website or mobile app.

This Privacy Policy applies to all services, products, and digital platforms of okbaju app. By using our platform, you agree to this Privacy Policy. If you do not agree with this policy, please discontinue use of our services .

Okbaju app is committed to providing the highest level of privacy protection for users in Bangladesh. We never sell or unauthorizedly share your personal information.

When you register and use okbaju app, we collect the following types of information:

Okbaju app uses the information we collect for the following purposes:

• To create, manage, and verify your account (including completing the KYC process).
• To process deposits, withdrawals, and betting transactions.
• To provide customer service and support — so your issues get resolved quickly.
• To operate security measures that prevent fraud and unauthorized access.
• To provide personalized offers and bonuses based on your preferences.
• To improve platform performance and develop new features.
• To meet legal obligations and comply with regulatory requirements.
• To promote responsible betting and identify problematic behaviour.

Okbaju app does not sell your data to any advertisers. Every use of your information is directly tied to improving the quality of your experience.

Okbaju app stores your information on secure servers. Retention periods depend on the type of data and applicable legal requirements:

• All data is retained for as long as your account remains active.
• Even after account closure, certain data may be retained for up to 5 years to meet legal obligations.
• Transaction records are retained for a specified period in accordance with financial and legal regulations.
• Once the retention period expires, data is securely deleted or anonymized.

Our servers operate to the highest security standards. Only authorized personnel can access your data, and every access is logged and recorded.

Okbaju app does not sell your personal data to third parties. However, information may be shared in the following limited circumstances:

• Payment Processor: For deposits and withdrawals, we support mobile banking services like bKash, Nagad, and Rocket.
• KYC Partner: With authorized verification agencies for identity verification purposes.
• Legal Authorities: In response to a court order or a lawful request from a government authority.
• Fraud Prevention: With regulatory authorities for the prevention of financial crime.

Okbaju app uses cookies and similar technologies to enhance your browsing experience. We use the following types of cookies:

• Essential Cookies: Used to maintain login sessions and platform security. Disabling these may cause the platform to not function properly.
• Functional Cookies: Used to remember your language, theme, and preferences.
• Analytics Cookies: Used to analyse platform usage statistics.
• Marketing Cookies: Used to show you relevant offers based on your interests.

You can manage or disable non-essential cookies through your browser settings. Please note that turning off certain cookies may limit some features of the platform.

Okbaju app uses industry-leading security technology to protect your data. The key elements of our security infrastructure are:

• Across all communications TLS 1.3 Encryption is applied.
• For password storage bcrypt hashing Algorithms are used.
• To detect suspicious login activity Two-Factor Authentication (2FA) Option.
• An automated anomaly detection system runs 24/7.
• Regular third-party security audits are conducted.
• Data backup and disaster recovery plans are actively in place.

That said, no system on the internet can guarantee 100% security. We strongly encourage you to use a strong password and never share your account credentials with anyone.

As a user of okbaju app, you are entitled to the following rights:

• Right to Know: To find out what information we hold about you, contact us directly at any time.
• Right to Rectification: If any of your information is inaccurate, you can request that it be corrected.
• Right to Erasure: In certain circumstances, you may request that your data be deleted.
• Right to Portability: You can receive your data in a structured format.
• Right to Object: You may object to certain uses of your data.
• Right to Withdraw Consent: You can opt out of marketing communications at any time.

To exercise any of these rights, email us at support@okbajuapp.net. We will respond to your request within 30 business days.

Okbaju app strictly refrains from providing services to anyone under the age of 18. We do not knowingly collect personal information from minors.

If a parent or guardian believes their child has registered on our platform, please contact us immediately at support@okbajuapp.net. We will promptly delete that account and all associated data.

Okbaju app reserves the right to update this Privacy Policy when necessary. In the event of any changes:

• The "Last Updated" date at the top of the page will be revised accordingly.
• You will be notified of significant changes via your registered email or SMS.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

We recommend reviewing this page regularly to stay up to date with our latest privacy policy.

For any questions, concerns, or complaints regarding our Privacy Policy, please contact us:

• Email: support@okbajuapp.net
• Live Chat: Available 24/7 on the platform.
• Our data protection team is always ready to assist you in Bengali.

We take every privacy-related complaint seriously and aim to provide an initial response within 48 hours.